How long does it take for a visit to be counted toward Status?

Visits at a Wisely partner should be credited within 10-15 minutes of your leaving the location. 

In fact, many times you'll see that credit has been given while you are still at the venue.

If you see longer lag times, or a visit seems to be missing, please contact us (!


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    Lisa Hass

    My last three visits have not been recorded. The first time I contacted customer service I got just that, customer service. The last two times the exact opposite. Never even got a response. This app is making the vendors look bad when they have nothing to do with it. Please fix the glitches and improve customer loyalty. Initially impressed but recently disillusioned.

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